Legal Advantage has set the Gold Standard for legal support services. Clients throughout the world turn to us due to our integrity, dedication, advanced technological capabilities, proven process methodologies, innovation and consistently cost-effective and higher than industry standard quality offerings.

Experience
The caliber and quality of our service offerings is reflected by our client base--Seven out of the top ten patent law firms in the world and 50 of the AmLaw 250 firms utilize Legal Advantage. In addition, we have one of the highest customer retention rates in the industry as we know that each client must be earned and the trust kept through consistent delivery of high quality services.

Reliability
Our dedication to successfully achieving the unique goals and objectives of each is paramount. You can rest assured that your project team will be ready to assist you—at any time of the day. This level of commitment starts with our goal to hire the best people in our industry, provide them with constant relevant training of a minimum of seven hours of classroom training per month, and then motivating them to excel.

Speed
We know you are under tremendous pressure to work efficiently and effectively. As such, your global Legal Advantage team is here to help. Through our Global 24/7 customer support infrastructure, we can provide you with around the clock access to your project team. We will work with you in every step of the process to ensure the lead times are reduced and we meet your quality expectations.

Scalability
Because your business volumes are typically not constant, we can help you more effectively manage these peaks and valleys. Whether you need an experienced document reviewer team to quickly review millions of documents or a state of the art trial presentation, we are there to help. Since we do not utilize temporary staff, the quality of our services will remain at the same high level throughout the duration of your project. These outstanding qualities come from a dedicated team that is focused on people, process, technology and security.

People
The quality of our deliverable begins with our initial recruitment process. We evaluate candidates for their integrity, motivation, attitude and then finally their skill sets. Each potential new hire must pass a series of written as well as personality tests. Once hired, our staff then completes an extensive training program that lasts up to six months. Our training is continual with an average of seven hours of training per person per month.

Process
We have finely tuned and optimized our process as a result of our many years of experience in working within AmLaw 10 firms and Fortune 50 companies. Our processes are grounded on the basis of continual improvement complemented with the implementation of proven work flow and six sigma methodologies. Learn more.

Security and Technology
We understand your need for the highest levels of confidentiality and security. As a result, we have made a sizable investment in people, technology and processes -- From encrypted web-based technology that exceeds NSA standards to level 5 physical security. Learn more.